Our
Services
• E-Pass System • Software Development • Networking/Hardware Services • Information Technology Outsourcing In most industries computing is not a core business, nevertheless success often hinges on the efficient use of strategic information technologies. With so many other responsibilities, executives recognize that outsourcing IT can provide a cost effective alternative as well as a competitive advantage. Capstone Technologies provides managed technology solutions for businesses that require support to run their technology infrastructure. With a fully-managed system, companies can access skilled IT professionals, leverage emerging network technologies and transfer their technology risk, while focusing on their core business. Capstone Technologies professionals provide remote support services for the following: • Desktop Management Application management, and component tuning provides assurance that end-user equipment functions to capacity and that user-applications comply with licensing requirements and are running at optimal settings. • Remote and dispatch support • Software distribution • Image creation • Image management • Data migration • Peripheral Management Printers, scanners, and other peripheral devices are all part of the equipment mix that makes up your system. When the printer doesn't work, or a user can't scan, productivity dives. We monitor and manage peripheral performance and availability on your behalf and troubleshoot problems remotely. • Server Management The ability of your team to leverage client/server based applications, communicate via e-mail, print, and access common files and other computing resources relies on the dependability, availability and rapidity with which your servers can provide services. When the server goes down, so does business. Capstone Technologies professionals provide proactive server management to detect in advance when servers may fail and avoid a critical service disruption. Services include: • Performance and capacity management • File system management and database administration • Remote and dispatch support • Capacity monitoring and alerting • Configuration management • User and security administration • Network Management Capstone Technologies network management professionals are responsible for ensuring high availability and uptime of networks. Capstone Technologies provides remote support for operational incidents relating to local area and wide area network infrastructure. By monitoring performance and continuously optimizing your networks, Capstone Technologies ensures your network carries the information you need when and where you need it, securely, and cost effectively. Services include: •
Availability monitoring •
Security policy management and compliance monitoring •
Project management |
